Terms of Service

These terms govern your use of passATS (the website, the dashboard and the browser extension), operated by NexaSage Technologies LLP. By creating an account or using passATS you agree to them. If you don't agree, please don't use the service.

The service

passATS uses AI to tailor your existing resume to job descriptions you provide, and gives an AI-estimated match score and suggestions. It is a digital service delivered online: resumes are generated in your account within minutes and are available to view and download straight away. Nothing is shipped physically.

Your account

• You must be 18 or older and give accurate details.
• Keep your password secret. You are responsible for activity in your account.
• One person per account. Don't share, sell or transfer your account.

Your content and the AI output

• You keep ownership of your resume and the job descriptions you upload. You give us permission to process them to provide the service, as described in our Privacy Policy.
• Only upload content you have the right to use, and only claim experience you really have.
• AI output can be wrong. Check every tailored resume, especially job titles, dates, skills and any figures, before you use it. You are responsible for what you submit to employers.
• Match scores are AI estimates, not results from any employer's applicant tracking system. We don't guarantee interviews, job offers or that a resume passes any particular system.

Acceptable use

Don't misuse the service: no attempts to break or overload it, to access other users' data, to get around plan limits or fair-use limits, to scrape it, or to use it for anything unlawful. We may suspend accounts that do.

Plans, billing and renewal

• The Free plan costs nothing. Paid plans (Starter, Pro, Elite) are billed in advance through Razorpay, monthly or every 3, 6 or 12 months, at the price shown on the pricing page when you subscribe.
• Prices exclude applicable taxes.
• Subscriptions renew automatically at the same price and period until you cancel.
• Generation allowances reset every 30 days, whatever the billing period. “Unlimited” plans are subject to fair-use limits that protect the service.
• Cancellation, plan changes and refunds work as described in our Refunds & Cancellation policy.
• We may change prices for future billing periods; we will tell you in advance and you can cancel before the change applies.

Promo codes

• A promo code takes money off the first payment of a new paid subscription only. Renewals are charged at the regular price for your plan and billing period.
• Each code says what it gives and any conditions, such as the plans and billing periods it covers, the payment methods it works with and when it expires. A code can be used once per customer and, unless it says otherwise, only by customers who haven't paid for a plan before.
• One code per payment. Codes have no cash value, can't be exchanged and may be limited in number. We may withdraw a code at any time; that doesn't change a discount already applied.
• A refund of a payment made with a code is at most the amount you actually paid.

Ending your use

You can stop using passATS and ask us to delete your account at any time. We may suspend or close an account that breaks these terms. If we end the service as a whole, we will give reasonable notice.

Liability

The service is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses (such as lost job opportunities), and our total liability to you is limited to the amount you paid us in the 3 months before the claim.

Changes to these terms

We may update these terms. We will change the date above and tell you about significant changes by email.

Law and disputes

These terms are governed by the laws of India. Courts in Tirupur, Tamil Nadu have jurisdiction. Please contact us first at support@passats.co.in so we can try to resolve any issue.