Privacy Policy

This policy explains what personal data passATS collects, why, who it is shared with and the choices you have. passATS is operated by NexaSage Technologies LLP (“we”, “us”). By creating an account you agree to this policy.

What we collect

• Account details: your name, email address and password. Passwords are handled by our sign-in provider (Supabase) and stored only as a secure hash; we never see or store them in plain text.
• If you sign in with Google or LinkedIn: that service gives us your name, email address and profile photo, if you have one, so we can create your account and sign you in. We never receive your Google or LinkedIn password, and we can't post for you or see your contacts or connections.
• Profile details you choose to give: such as phone and WhatsApp numbers, date of birth, gender, city, state, country, LinkedIn URL, current job title and company, experience, industry, job preferences, expected salary and your marketing preference.
• Your resume: the PDF or DOCX file you upload and the text we extract from it.
• Job descriptions you paste or send from the browser extension (including the job page address, title and company when you use the extension), and the tailored resumes, scores and feedback we generate for them.
• Billing details: your plan, billing period, subscription status and Razorpay subscription and payment IDs. Card, UPI and bank details are entered on Razorpay's checkout and are never sent to or stored by us.
• Technical data: usage counts (for plan limits), server logs needed to run and secure the service, and, for the browser extension, anonymous extraction outcomes (no page text or addresses).

Why we use it

• To provide the service: tailoring your resume, scoring it and keeping your history.
• To manage your account, subscription, plan limits and fair use.
• To keep the service secure and to fix problems.
• To send job alerts, resume tips and career advice by email or WhatsApp, only if you opt in. You can withdraw this consent at any time from your profile.

We do not sell your personal data and we do not send your resume to employers.

Who we share it with

We share data only with the service providers that run passATS for us, and only what each one needs:

• Anthropic (Claude AI): your resume text and the job description are sent to generate each tailored resume.
• Supabase: sign-in, database and file storage.
• Railway and Vercel: hosting of our servers and website.
• Razorpay: payments and subscriptions.
• Google and LinkedIn: only if you choose to sign in with them. They learn that you used your account to sign in to passATS.

These providers may process data outside India. We may also disclose data when required by law or to protect the rights and safety of our users and the service.

How long we keep it

We keep your account, resume and generated resumes for as long as your account exists, so your history stays available. When you ask us to delete your account, we delete your personal data within 30 days, except records we must keep by law (for example payment records for tax purposes).

Your rights

You can see and update most of your details on your profile page and replace your resume at any time. You can also ask us to give you a copy of your data, correct it, or delete your account by emailing support@passats.co.in. We reply within 7 working days.

Security

Data is sent over encrypted connections. Uploaded resumes are stored in private storage, each account can only access its own data, and you are signed out automatically after 15 minutes of inactivity. No system is completely secure, so please use a strong password that you don't use elsewhere.

Children

passATS is meant for job seekers aged 18 or over. We do not knowingly collect data from children.

Changes

If we change this policy we will update the date above, and tell you by email for significant changes.

Grievance officer and contact

Naveen S, NexaSage Technologies LLP, Murugampaalayam, Tiruppur, Tamil Nadu 641663. Email: support@passats.co.in. See also our contact page.